Privacy Policy

This Privacy Policy outlines how the online store Zamkova.Shoes (“Store”) collects, uses, stores, and protects personal data of website users, in accordance with the laws of Ukraine and the General Data Protection Regulation (GDPR) of the European Union. By using our website, you agree to the terms of this Privacy Policy.

1. What Information We Collect

We may collect the following types of data:

• Personal Information: Name, surname, phone number, email address, shipping address.
• Order Information: Order details, selected products, payment method.
• Automatically Collected Information: IP address, browser type, access times, browsing history.
• Payment Information: Transaction details (for online payments through secure payment gateways).

2. How We Use Your Information

Collected data may be used for:

• Processing and fulfilling orders.
• Communicating with you to confirm orders or provide information.
• Improving our services and website functionality.
• Marketing purposes (with your consent).
• Compliance with the laws of Ukraine and the EU.

3. How We Protect Your Data

We implement all necessary technical and organizational measures to protect your data from unauthorized access, loss, or alteration. All transactions are processed through secure servers using encryption. Additionally, we regularly review our systems for vulnerabilities.

4. Data Sharing with Third Parties

We may share your data with:

• Delivery services to fulfill orders.
• Payment systems to process payments.
• Technical service providers to maintain website functionality.
• Authorities as required by the laws of Ukraine and the EU.

All third parties receiving your data are obligated to maintain confidentiality and use the data exclusively for providing their services.

5. Cookies

Our website uses cookies to ensure proper website functionality and improve user experience. You can adjust your browser settings to decline cookies. Additional information about our approach to cookies can be found in a separate Cookie Policy.

6. Your Rights

Under the laws of Ukraine and GDPR, you have the right to:

• Access information about the processing of your personal data.
• Request the correction, update, or deletion of your data.
• Withdraw consent for data processing (where processing is based on your consent).
• File a complaint with a supervisory authority in case of a violation of your rights.

To exercise your rights, please contact us using the contact information provided below.

7. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy. Any changes will be published on this page. We recommend periodically reviewing the Privacy Policy to stay informed about the latest version.

Last updated: 28.11.2024